[Free] 2019(Nov) EnsurePass Salesforce ADM-201 Dumps with VCE and PDF 71-80

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Question No.71

What feature would a system administrator implement to allow AW Computing#39;s prospects/customers to complete a form on the corporate website and have that data automatically become a lead in Salesforce?

  1. Auto Response Rules

  2. Assignment Rules

  3. Web-to-Lead

  4. Escalation Rules

Correct Answer: C

Question No.72

When a Lead is converted, an Account, Contact and record are created.

  1. Lead

  2. Case

  3. Campaign

  4. Opportunity

Correct Answer: D

Question No.73

Queues can be made up of the following

  1. Users

  2. Public Groups

  3. Roles

  4. Profiles

  5. External Chatter Users

Correct Answer: ABC

Question No.74

Assignment rules allow Leads and Cases to be automatically assigned to users and queues based on criteria defined by the system administrator.

  1. True

  2. False

Correct Answer: A

Question No.75

The system administrator needs to ensure that all Leads coming from the website are assigned a website lead queue, that all Leads for a recent trade show are assigned to Matt Wilson and all other leads are assigned to Phil Smith. The system administrator will

  1. Create 3 assignment rules

  2. Create 1 assignment rule with multiple criteria entries

  3. Create an assignment rule and 2 workflow rules

  4. Use workflow rules to accomplish this

Correct Answer: B

Question No.76

Auto response rules can be used to send an automated yet tailored response to customers based on the information they provide via the Web-to-lead form.

  1. True

  2. False

Correct Answer: A

Question No.77

When Chatter is enabled in an org, the following happens (choose all that apply).

  1. The Chatter app is added to the Force.com app menu

  2. The Chatter tab is added to all standard apps

  3. Accounts, Contacts, Cases, Leads and Opportunities are enabled for Chatter

  4. All users are added to the All Chatter group

  5. All of the above

Correct Answer: ABC

Question No.78

The Chatter Free license gives users the ability to access People, Profiles, Groups and Files as well as (choose all that apply)

  1. Make posts

  2. View comments

  3. Upload files

  4. Join groups

  5. View records

Correct Answer: ABCD

Question No.79

Chatter External license allow users outside the company to join public Chatter groups.

  1. True

  2. False

Correct Answer: B

Question No.80

Who can invite Chatter customers into a Chatter group?

  1. The system admin

  2. Group owner

  3. All Chatter users

  4. None of the above

Correct Answer: AB

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